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Your information and security is important to us

Effective Date: December 16, 2021

Taste of Dublin, Limited (“we”, “us”, “our”) are committed to protecting and respecting your privacy.

This Privacy Policy (together with our Terms of Use, Cookie Policy and any other documents referred to therein) sets out the basis on which any information (which may include personal information) we collect from you, or that you provide to us, through our website (the “Website”) will be processed by us. Please read the following carefully to understand how we will treat your information before you provide us with any information about you.

BY VISITING THIS WEBSITE YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY (INCLUDING AS UPDATED OR AMENDED FROM TIME TO TIME). IF, FOR ANY REASON, YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE STOP USING THE WEBSITE IMMEDIATELY.

Please read the sections below to learn more about our Privacy Policy:

  • Who we are
  • Information we may collect from you
  • Information we collect from other sources
  • How your information may be used
  • Disclosures of your information
  • Storage and transfer of information
  • Cookies
  • Children
  • Your EU and other privacy rights
  • Your choices
  • Security
  • Links to third party websites
  • Changes to our privacy policy
  • Contact / complaints

Who we are

This Website is operated by Taste of Dublin, Limited (“Taste of Dublin”) and licensed by Elltide, Limited. As used in this Privacy Policy, the terms “Taste of Dublin Companies”, “we”, “us” and “our” refer to Taste of Dublin, Limited its parent, subsidiary and affiliate companies, and licensees. Should you require a list of these entities, contact us as described in the “Contact” section below.

The data controller is respect of any personal information collected in connection with this Website is Taste Festivals Limited, Building 6, Chiswick Park, 566 Chiswick High Road, London W4 5HR and can be contacted at this email address: info@tasteofdublin.ie.

Information we may collect from you

When you use the Website, you may provide us with, and we may collect from you, information which relates to you, including your personal information.

  • You may provide us with your information in a number of ways, including:
  • completing forms on the Website (such as “Contact Us” forms);
  • corresponding with us by e-mail, phone or otherwise;
  • subscribing to email updates, newsletters or other subscriptions and features made available on the Website from time to time; and
  • reporting a problem or requesting support for the Website.

The information you give us may include your name, address, e-mail address, phone number, date of birth, educational institution, artist interested in and budget.

With regard to each of your visits to our Website we may automatically collect the following information:

  • technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full URL clickstream to, through and from our Website (including date and time); and
  • pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information we collect from other sources

We may receive information about you (including your personal information) if you use any of the other websites operated by the Taste of Dublin Companies or the other services the Taste of Dublin Companies provide. In this case we will inform you when we collect that information that it may be shared internally and combined with information collected on the Website. We may also receive and display information and content which you make publically available on your social media platforms.

Information we collect from other sources

We may receive information about you (including your personal information) if you use any of the other websites or applications operated by the Heed Companies or the other services the Heed Companies provide. In this case we will inform you when we collect that information that it may be shared internally and combined with information collected on the App. We may also receive and display information and content which you make publically available on your social media account.

If you log in to or access the Website using a third party social media platform, we will have access to certain information from that platform, such as your email address, friends list and profile information.

We also work closely with third parties (including, for example, business partners, sub-contractors in technical services, advertising networks, analytics providers and search information providers) and may receive information about you from them.

How your information may be used

We may use information held about you in the following ways:

  • Information you give to us. We will use this information to:
    • help us respond to your queries;
    • carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
    • send you our newsletter, email updates and other subscriptions which we make available from time to time and which you subscribe to receiving;
    • provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about, provided you have opted-in to receive such information;
    • (provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you, provided you have opted-in to receive such information;
    • notify you about changes to our services;
    • ensure that content from our Website is presented in the most effective manner for you and for your computer; and
    • comply with legal and regulatory requirements.
  • Information we collect about you. We will use this information:
    • to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our Website to ensure that content is presented in the most effective manner for you and for your computer;
    • to allow you to participate in interactive features of our services, when you choose to do so;
    • as part of our efforts to keep our Website safe and secure;
    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you (see more on this in our Cookies Policy;
    • to make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them; and
    • to provide or permit third parties to provide targeted advertising via websites you visit about goods or services that you may find interesting (see more on this in our Cookies Policy).
  • Information we receive from other sources.
    • We may combine information we receive from other sources with information you give to us and information we collect about you. We may use this combined information for the purposes set out above.

Disclosures of your information

  • We may share your personal information with any Taste of Dublin Companies (including Heed LLC) and with selected third parties including:
  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you in order to provide you with a product or service;
  • business partners, suppliers and sub-contractors to provide you with information about promotions and offers;
  • aggregated, anonymised or other data to advertisers, advertising networks and social networks that require the data to select and serve relevant adverts to you and others. We may also use aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal information we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience; and
  • analytics and search engine providers that assist us in the improvement and optimisation of the Website.
    We may disclose your personal information to third parties:
  • in the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets;
  • if the Taste of Dublin Companies that control this Website or substantially all of its assets are acquired by a third party, in which case personal information held by it about its customers will be one of the transferred assets;
  • if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in the event of an emergency, or in order to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of the Taste of Dublin Companies, our customers, clients or others; and
  • to any other third party with your prior consent to do so.

Social sharing features

The Website may offer social sharing features and other integrated tools such as the Facebook “Like” button, which let you share actions you take on our Website with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Storage and transfer of information

All the information you provide, including your personal information, may be processed and stored, transferred or accessed by entities around the world as described in this Privacy Policy. Specifically, the information and personal information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), including the United States. It may also be processed by staff operating outside the EEA who work for us or for one of the organisations outlined in this Privacy Policy for in connection with the activities outlined in this Privacy Policy. By submitting your information and personal information and using our Website, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy. We have put in place commercially reasonable technical and organisational procedures to safeguard the information and personal information we collect on this Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our Website; any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

Cookies

This Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse this Website and also allows us to improve our this Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Children

This Website is not directed toward children under 13 years of age nor do we knowingly collect information from children under 13. If you are under 13 years of age, you are not permitted to submit any personal information to us.

Your eu and other privacy rights

You have the right, subject to certain exceptions, to request a copy of the personal information held by: info@tasteofdublin.ie about you and may ask about all recipients of the information, the purpose of the processing, request the correction of incorrect information, and request the blocking and deletion of such information by contacting us at: info@tasteofdublin.ie. We may require you to prove your identity with approved identification if you request this information. Any access request may be subject to a fee (of not more than €6.35) to provide you with details of the personal information we hold about you. We will respond to your request as soon as reasonably practicable, and, in any event, within 40 days.

You have the right, where provided under applicable law, to ask us not to process your personal information.

You have the right, where provided under applicable law, to ask us not to process your personal information for direct marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your information or clicking “unsubscribe” on the emails you receive. You can also exercise the right at any time by contacting us at: info@tasteofdublin.ie.

We will retain your personal information for as long as needed to provide you with any services which you request. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your choices

You may have the opportunity to receive certain communications from us related to the Website. If you provide us with your email address in order to receive communications, and/or consent to receiving direct marketing communications when you sign up or subscribe to features on our Website, you can opt out at any time by using the unsubscribe links at the bottom of our emails.

Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Certain legal obligations require that we disclose how websites we operate react to Do Not Track signals. The Website does not currently change the way it operates based upon detection of a Do Not Track or similar signal.

Please note that we cannot control how third party websites or online services you visit through Website respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.

Security

We have implemented commercially reasonable technical and organisational procedures measures designed to secure your personal information from accidental loss and unauthorised access, use, alteration or disclosure. However, the internet is an open system and we cannot and do not guarantee or warrant the security of any information that you transmit on or through our Website or that we otherwise maintain.

Links to third party websites

Our Website, our newsletters, email updates and other communications may, from time to time, contain links to and from the websites of others, including our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Changes to our privacy policy

Any changes we may make to our Privacy Policy will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy. If you do not agree or consent to these updates or changes, do not continue to use the Website.

Contact / complaints

Any complaints, questions, comments and requests regarding this Privacy Policy should be addressed to: info@tasteofdublin.ie.

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